![]() Tip: Turn on Cloud Backup and recover your Microsoft Authenticator app settings when you get change your phone number or get a new device. Select the box to the Alternative authentication phone option, and then type in a secondary phone number where you can receive phone calls if you can't access your primary device.Under the " How would you like to respond?" section of the Additional security verification page, update the phone number information for your Authentication phone (your primary mobile device).Open the Microsoft Authenticator app on your phone, select your Seneca account and Enter the one-time password code in the browser.In this example Use a verification code from mobile app will be selected. To do so, we have initiated a Private Message where you will be able to share with us some useful information to verify your profile and proceed accordingly. Select an alternative option to verify. Please follow these steps to change the phone number on your Microsoft account: Please let me know if you need any further assistance. As we understand from your post, you need help with your Certification profile we will be happy to assist you.You will now be prompted to Approve sign in request, click "I can’t use my Microsoft Authenticator app right now." Changing Your Settings Select your account name in the top right, then select profile. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in. On your account page, review the Your authentication methods menu options on the left side of the page.To Stay signed in, and to reduce the number of times you are asked to sign in within 24 hours, click "Yes". ![]() Enter your " password" and click Sign In. ![]()
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